CUSTOMER CARE CENTER

Frequently Asked Questions

Taylor-Dunn Vehicle Information

For expert answers to your Taylor-Dunn parts questions, search our Frequently Asked Questions.

Additional FAQs

Parts Information
Technical Support

Why Should I Buy a Taylor-Dunn

Taylor-Dunn has been manufacturing and distributing gas and electric industrial vehicles since 1949. Our proven products are used worldwide in many applications. We are environmentally friendly and have established a reputation of dependability and durability. Our operator friendly products are easy to use and maintain, and can be used for pennies a day. We also offer custom products designed and built for your special applications.

Do you sell direct?

We distribute our products through a global distribution channel. Please see our Dealer Locator for an Authorized Taylor-Dunn dealer near you.

How far will it run?

Your milage will vary based on your driving habits and application. Typically, standard vehicles will run for 30 miles on level ground with a full charge.

How long will it take to charge?

Typically, standard vehicles charge in 8 to 10 hours.

Can I climb a hill?

Yes, we offer many different vehicles for this application; however, a Dealer Application Survey must be submitted so we can establish the proper gearing for the application requirement.
Download the Dealer Application Survey (PDF)

Where do I plug the charger in?

Chargers can be plugged into standard household current (110 VAC). Some industrial batteries require 240 VAC.

Where do I find parts & service?

Use the dealer locator on our website to locate your local authorized Taylor-Dunn dealer.

How often do I have to put water in the batteries?

We recommend that you the check battery water level weekly, and fill as needed.

How long will my vehicle last?

Depending on the application, we have seen our vehicles last 15 years and longer.

How do I obtain a replacement vehicle owners manual?

Use the dealer locator on our website to locate your local authorized Taylor-Dunn dealer.

What is the warranty on my vehicle?

Download Taylor-Dunn's warranty statement (PDF)

Where do I find my serial number?

Download the Serial Number Locator bulletin (PDF)

Note: This file is approximately 15mb. Save to your computer for future reference.

Can my vehicle be driven in all types of weather?

Yes, we offer many different enclosed vehicles; however, a Dealer Application Survey must be submitted so we can establish the proper option for the application requirement.

Is heating & air conditioning available?

Available upon request only. This must be quoted through your local authorized Taylor-Dunn dealer.