Frequently Asked Questions

Why do I need to provide the vehicle's serial number to order parts?

The serial number is needed to determine the parts used to build the vehicle.

Can you help me look up a part for my vehicle?

Yes, we will need the model and serial number of the vehicle.

Where do I find the serial number?

The serial number is located in different areas depending on the model and year manufactured. Click here to download the Serial locator bulletin.

Note: This file is approximately 15mb. Save to your computer for future reference.

Do you still supply parts for older vehicles?

Most drive and speed control parts are still available.

Can I get a copy of a MSDS?

Sure, we will provide the MSDS upon request to parts@taylor-dunn.com.

Do you sell direct?

We sell through authorized Taylor-Dunn dealers only. Click here for to find a dealer near you.

Can I convert my vehicle from rheostat to electronic controller?

Taylor-Dunn does not have or support rheostat speed control conversion kits. No research has been done to determine what is required for this type of conversion. A parts list is not available.

Refer to the current Taylor-Dunn Service/Parts manuals for information regarding speed control system components. Taylor-Dunn cannot provide any further information regarding this conversion.

Can I get a wiring diagram for my vehicle?

Yes, please provide the model and serial number and we will forward a copy of the wiring diagram.

Can I find vehicle manuals online?

Taylor-Dunn is currently working on loading our manuals online.

Do you sell Kalamazoo parts?

Kalamazoo vehicles with a six-digit serial number are supported by the Taylor-Dunn dealer network. Provide the model & serial number of the vehicle. Click here to find a dealer near you.

Older Kalamazoo vehicles are supported by Metro Crown International.

Where can I get parts for my United Tractor?

United Tractor parts are sold through Metro Crown International.

Do you accept government credit cards?

Yes, we accept Visa, MasterCard, & Amex for all parts orders.

Can I buy from the dealer and will-call the parts at your facility?

Will-Call is not available through Taylor-Dunn. Check with your authorized Taylor-Dunn dealer for their Will-Call procedures.

What is the warranty on purchased parts?

Six months from date of purchase. Download our New Parts Warranty Statement (PDF)

Who is the dealer in my area?

Click here to search for your nearest authorized Taylor-Dunn dealer.